Shipping policy

At Stones & Studds, we strive to deliver your orders as quickly and efficiently as possible. Please read our shipping policy carefully to understand our shipping process.

1. Processing Time:

• All orders are processed within 1-2 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or holidays.

2. Shipping Time:

• Once dispatched, delivery typically takes 5-7 business days within India.

• Shipping times may vary depending on your location and external factors.

3. Shipping Charges:

• Shipping charges, if applicable, will be calculated and displayed at checkout.

4. Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package’s journey.

5. Delays:

• Please note that delivery times are estimated and not guaranteed.

• Delays can occur due to factors beyond our control, such as weather conditions, public holidays, or courier service disruptions.

• No refunds or returns will be entertained in case of delays due to courier disruptions until the issue is resolved.

• In such cases, we appreciate your understanding and patience.

6. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages after they have been marked as delivered.

• If your package shows as delivered but you have not received it, please contact the courier company for assistance.

7. Incorrect Address:

• Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

8. Contact Us:

If you have any questions or need assistance with your order, please reach out to us at support@stonesnstudds.com

Thank you for shopping with Stones & Studds! We value your support and strive to make your shopping experience seamless.